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From the moment we arrived we were treated like they cared about us. It was the most pleasant car shopping experience I’ve ever had. No high pressure, it just felt like they wanted to help us find the right car. Lamont, the salesman , was knowledgeable and easy to deal with. The credit manager was very efficient and accommodating. I will definitely go there the next time I’m ready to buy a car, and do highly recommend them.
howard wilt
Submitted on 2022-04-21
It was a long Saturday. Despite having spent more time at Hampstead than I typically do sleeping, it was a wonderful experience. It was non-stop customer after customer, coordinated chaos. Brian was excellent. Having only been with Hampstead for three weeks and learning a new industry, he was very knowledgeable (quick learner), provided great information and direction. He kept us informed and engaged every step of the way. Everyone we spoke with was amazing, the kind of people you want to hang with on a Saturday. Anyone looking for their first or next vehicle should definitely put Hampstead at the top of their list! They care!
Edward Cochran
Submitted on 2022-03-21
I had an amazing experience at Hampstead Pre-Owned! From my first interaction with Ginger by phone, I knew that they were committed to great customer service. Joe D. helped me find the right car and was never pushy. Very friendly, knowledgeable and trustworthy. By the time this was all done, he'd met a few of my family members who were also pleased with his service. Joanna was absolutely a pleasure to work as well. Very bubbly and sweet. People in car sales aren't always so nice but this team goes above and beyond!!!
Carla B
Submitted on 2021-12-01
I bought a 2013 corolla from Angela this past week, and she was amazing! There were a few problems with the car that I had picked out, and she along with Justin made sure that everything was absolutely taken care of, including getting a couple tires and exterior detailing fixed. Everyone there was knowledgeable and extremely friendly. For being a local dealership, there are plenty of cars to choose from, all at pretty good prices, especially compared to a lot of places in this area. It was an easy process to purchase the car, and they walked us through all of the information really well to make sure we understood everything.
Carly Leishear
Submitted on 2021-11-06
This was the best car buying experience I could have asked for. Great customer service and the selection of quality cars was unbelievable. I test drove quite a few cars and my salesman Joe had the patience to help me through the process. He was also super personable and didn’t put any pressure on me during a tough time already. This place changed my impression on the used car industry for sure. It was worth the drive and I would do it all over again. I will tell anyone I come across that this is the place to be to find a great used car. Thanks so much. I’m so happy with my purchase!
Brittany Carter
Submitted on 2021-10-30
SUPERIOR CUSTOMER SERVICE!!!!! Sales Specialist Joe D. and the Hampstead Team delivered above and beyond quality customer care!!! Joe D.’s determination sealed the deal today literally. Thanks Joe!! GM Todd is extremely helpful, welcoming, and hands on throughout the process.Todd’s whatever it takes approach will shower continuous success on the dealership. Finance Managers Dave and Joanna are a pleasure to work with as well. Joanna has an amazing personality!! She wore a sincere smile presenting the final documents the entire time. IMPRESSIVE STAFF to say the least. I’m passed satisfied with my purchase!!! I shall return in the near future to purchase more vehicles. I came as a potential buyer and left as FAMILY. I APPRECIATE YOU ALL!!! Sincerely
Anthony Clash
Submitted on 2021-10-05
I’ve been buying cars for over 40 years and my recent purchase was a smooth as possible. Everyone there is extremely nice and courteous, I mean sincerely that way! John our sells rep, was excellent. Everyone was outstanding, sales, finance, all of them. Todd the GM was constantly checking making sure all went smoothly. I will definitely purchase from these guys again.
Ray Lee
Submitted on 2021-09-29
The fastest and easiest car buying experience I have ever had. Every person I encountered was friendly and respectful. They even were able to accommodate my 4m old baby during the shopping experience and while I completed the paperwork. The finance team represented me in the best way possible when negotiating financing with lenders to get me approved for the car we chose. The best part of this experience was they were able to accommodate me and seal the deal within the time crunch I was in and delivered our new vehicle to our home. I definitely would come back for future needs. I forgot to mention they are pet friendly which made waiting go by faster playing with little furbabies
Corina Savoy
Submitted on 2021-09-13
Purchased a used 2019 Toyota Camry in early September 2021. Upon arriving I was greeted by Kevin (manager) who directed me to John in Sales. From there we discussed the Camry I was looking at online as well as a trade-in I wanted to include. I took the car out on Rt 30 by-pass (great for checking out speed and acceleration) for a test drive. I was really impressed with the low pressure environment. I mentioned I wanted a day or two to think things over. John was totally understanding of this and offered the option to place a small deposit to hold the car as to not let it go to someone else. Went back to the dealership to finalize everything. Very professional and customer service was above what's expected. Very happy customer.
Josh Jersey
Submitted on 2021-09-09
Wyatt and Fish helped this process go by a LOT faster than what It really was for me. As soon as I walked in, I felt welcome, and that this was the place I should be for a car to purchase. Wyatt is the most laid back person I’ve met in a while and It was really cool relating with him while waiting for my approval. Fish was also a person of great personality and gave me a couple good laughs. Their quote, “Come as a friend, leave as family” definitely has me believing that after my experience! Seriously!
Gold Skiies
Submitted on 2021-09-06

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